Question 1

Do you use HEMA-free products?

Accepted Answer

Yes — all of our gels are HEMA-free, making them suitable for most sensitive skin types.

Question 2

Do you accept walk-ins?

Accepted Answer

Yes, we welcome walk-ins subject to availability. Booking ahead online is recommended to secure your preferred time.

Question 3

What payment methods do you accept?

Accepted Answer

We accept cash, credit and debit cards, and contactless payments.

Question 4

Can you remove nails done elsewhere?

Accepted Answer

Yes, we offer removal of nails applied at other salons. Please book a removal appointment online so we can allocate the correct time.

Question 5

What is builder gel?

Accepted Answer

Builder gel is a thick, self-levelling gel that adds strength and length to natural nails — perfect for those who want a durable, natural-looking enhancement without acrylics.

Question 6

How long does Gel-X last?

Accepted Answer

Gel-X extensions typically last 3–4 weeks with proper aftercare. We recommend returning for a fill or fresh set every 3–4 weeks.

Question 7

Where are you located?

Accepted Answer

We are located at 14 Queen Square, Bath, BA1 2HN — in the heart of the city.

Question 8

How do I book an appointment?

Accepted Answer

You can book online 24/7 using the Book Now button on our website, or simply walk in subject to availability.

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